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Select Wi-Fi Hotspot in the Hum App or Hum Customer Portal to make sure the Wi-Fi feature is enabled for your Hum equipment.Please note: Your car must also be turned on for the Wi-Fi Hotspot to work.If you are still having issues, please call Hum Customer Service at (800) 711-5800.First, double-check to make sure your Hum OBD (On-Board Diagnostics) Reader is plugged in. If you’re still having trouble, contact Hum Customer Service at (800) 711-5800.If the Hum App does not prompt you to accept and confirm the vehicle change after a drive or two, please call Hum Customer Service at (800) 711-5800, and we’ll help you change the vehicle associated with your Hum.Hum is not intended to be moved back and forth between vehicles, and your prior vehicle’s driving history and notifications will no longer be available after switching.By clicking “I agree” below, you consent to the use by us and our third-party partners of cookies and data gathered from your use of our platforms.

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Wi-Fi speed can be affected by the strength or availability of the network, the number of devices you have connected, how much data each of those devices consumes, and the type of content that is being accessed.For more information about pairing and using the Hum Speaker, you can refer to the Quick Start Guide here: com/downloads/Hum uses a standard plug-in connector to the OBD-II port, and the shape of the connector allows the device to only plug in one way.Try using a flashlight to better see the location of the port and its orientation to the Hum OBD Reader’s pins.You can also verify that your car is compatible by visiting com/compatibility/.

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